Every call, connected to growth.

NRJcall runs telecom and energy contact centers, and builds the CRM and automation tools that make each conversation count.

Book a demoSee our CRM
2M+calls handled yearly
98%client retention
24/7multilingual support
SM
Sarah M.Energy sales · Live call
02:41
CustomerKarim B.
Offer matchedFiber 500 + Green power
StatusSale confirmed
⚡ Contract sent automatically · 3s

Two industries. One team that knows both.

We handle the customer conversations that telecom and energy providers can't afford to get wrong, from first sale to support and retention.

Telecom services

Acquisition and care for mobile, fiber and ISP brands.

  • Outbound sales campaigns
  • Plan upgrades and retention
  • Technical helpdesk, tier 1 and 2

Energy services

Customer journeys for electricity, gas and renewable suppliers.

  • Contract sales and switching
  • Billing and meter inquiries
  • Solar and efficiency offers

Omnichannel contact center

Trained agents on voice, chat and email, scaled to your volume.

  • Inbound and outbound
  • Quality scoring on every call
  • Flexible teams, 24/7

The CRM we built for our own floor. Now available to yours.

NRJcall CRM comes from experience of running real call and sales operations. We sell it, and we tune it to the way your team works.

1Calls and sales in one screenDialer, scripts, customer history and contract status together.
2Live reportingConversion, handling time and agent performance, updated as calls end.
3Connects to your toolsBilling, telecom platforms and energy back offices via API.
Request a CRM demo
Calls today1,284+12%
Conversion31.4%+4.2 pts
Avg. handle3m 52s−18s
Lead
248
Offer sent
131
Signed
78

Software, built around your requirements.

Our development team doesn't stop at the CRM. We extend it with the data and automation your operation needs.

Custom integrations

Connect the CRM to your billing, ERP, telephony and marketing systems.

Process automation

Remove manual steps: follow-ups, contract generation, ticket routing.

Data and analytics

Clean pipelines and dashboards that show what drives sales and churn.

Tailored modules

New features built to your brief, released in short iterations.

From first call to live in weeks.

A clear path, with a named team at every stage.

1

Discover

We map your goals, volumes and current tools.

2

Design

We configure the CRM and plan integrations and automations.

3

Launch

Agents are trained and campaigns go live.

4

Optimize

We review the data every week and keep improving results.

0+trained agents
0%faster handling with automation
0%client retention

Tell us what you need. We'll show you how it works.

Book a 30-minute demo of the CRM, or ask for a call center quote for telecom or energy.